We want you to be happy with your purchase from us. We truly appreciate your business and continue to do our best to earn your trust with each transaction.
Paying with Pay Pal
You can now pay with Pay Pal using our regular check out system. Add items to your cart as you would for a credit card order. Enter your information in checkout and choose the Pay Pal option. This will bring you to the Pay Pal website to complete your payment.
Paying With a Check or Money Order
We subscribe to TeleCheck and validate all of our check transactions through them. Please supply your phone number even when paying by check because TeleCheck requires that it be recorded on your check. Any check that is sent to us and bounces will incur a $25.00 surcharge.
For partial shipments of orders paid by check, we will give you the option of waiting for your order to ship complete or you may request a partial shipment. You may allow us to maintain a backorder status for those items not shipped or you may cancel those items backordered. If you cancel, we will promptly refund the cost of the unshipped items and apportioned shipping charges.
Please contact us prior to sending check or money order to find out your shipping costs.
For items paid by check or money order, we do not cash either until we are ready to ship your order. For partial shipments of orders paid by check or money order, we will give you the option of waiting for your order to ship complete or you may request a partial shipment. You may allow us to maintain a backorder status for those items not shipped or you may cancel those items backordered. If you cancel, we will promptly refund the cost of the unshipped items and apportioned shipping charges.
Please print the order form and mail it along with your Name, Address, Phone Number (include your e-mail address for notification of shipment), Check or Money Order to:
Enchantments Gift Shop5312 Kempsriver Drive, Suite #104
Virginia Beach, VA 23464
You may also fax your order along with your Name, Address, Phone Number (include your e-mail address for notification of shipment) to:
(757) 523-9696We will ship your products as soon as your check clears.